IT Business Analyst | CRM & System Integration | Salesforce | Redmine |

Romans Makna

Starting from 1 € /hr

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Location Latvia
Freelancer type Independent
Languages English, Russian
English level Conversational

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About

Experienced IT Business and Systems Analyst based in the EU, with a strong track record in CRM and ERP systems, process automation, and information system optimization. I specialize in bridging business needs and technical implementation: from gathering and structuring requirements to managing integrations and automating workflows.

Key tools include Salesforce, Redmine, Microsoft SQLю Skilled in system analysis, stakeholder communication, and workflow design.

Open to remote freelance and part-time contracts in IT analysis, CRM/ERP support, and technical consulting.

Skills

Business requirement analysis
Microsoft office
Odoo Studio
XML

Education

Bachelor of Computer science
- Transport and Telecommunications Institute
- February 4, 2013 - June 4, 2018

Education

Bachelor of Computer science

Tasks

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