I design and deliver Odoo implementations for service businesses that have outgrown email, spreadsheets and disconnected tools. One architect owns the work from process mapping through integrations, custom modules and go-live, so nothing gets lost between a consultant and a developer. RECENT ODOO WORK Odoo 19 Enterprise - global IT managed services firm (190+ countries, 10,000+ field engineers) Delivered a four-phase, 200 man-day program: custom billing engine, bidirectional work management API integration, AI parsing of inbound service request emails, skill-based engineer matching, OneDrive and WhatsApp Business integrations, and a field engineer app. Odoo 18 - Techsource, Australian managed services provider 9-stage gated ticket lifecycle, role-based access across five roles, SLA enforcement and contract entitlements, customer portal with service approvals, Australian GST/BAS accounting, and a B2B API that lets a client's own system raise tickets directly in Odoo. Odoo 19 Community - self-hosted invoicing and HR platform Open-source Odoo on AWS with Docker, PostgreSQL and Git-based deployment. Multi-currency invoicing is live in production, and an HR and payroll-input portal replacing ten spreadsheets is being delivered in six phases. HOW I WORK Every engagement starts with understanding the operation before anything is configured. I build on the Stratum Framework, a four-layer architecture I use on every project. Standard Odoo stays untouched, custom logic lives in version-controlled modules, and anything the business should control stays in configuration. The result is a system that survives upgrades and can be rebuilt on a fresh environment from code rather than from a database copy. Delivery follows an AI-first implementation methodology, with an architect accountable for every decision: • Requirements are written as numbered, testable statements and checked against Odoo's source code • Design decisions are recorded in the repository before build starts • AI agents build and review code under my direction, and nothing reaches production without review and automated checks • Every phase is tested under real user roles, not just as administrator, before sign-off The result is significantly shorter timelines, with documentation that stays accurate because it is produced as part of the build. WHAT I TAKE ON • Feasibility and architecture assessments with a written deliverable • Full implementations on Odoo 18 and 19: Enterprise, Odoo.sh or self-hosted • Odoo Community (open-source) deployments on AWS or your own servers, with Docker, backups and Git-based releases • Integrations over REST, JSON-RPC and webhooks, built with retry logic, logging and isolated authentication • Custom modules in Python and OWL that stay upgrade-safe • Helpdesk, Field Service, Planning, Sales, CRM, Accounting and HR • Rescue work: Studio-heavy or undocumented setups brought back under control BEFORE ODOO 15 years in software delivery, including enterprise billing implementations on jBilling, a central billing rollout for 4 million postpaid subscribers at Ignition Group in South Africa, and an OTT platform for Pakistan's largest telco. Billing, entitlements and reconciliation are usually where ERP projects get difficult, and that is where much of my background sits. GOOD FIT IF You run a services, MSP, field service or operations-heavy business, you want one accountable person rather than an agency relay, and you care about the system still working after the next upgrade. Send me a short description of your operation and where Odoo fits. I reply within 24 hours with an honest view, including if Odoo is not the right choice.